It’s that time of year again. Often dreaded by both management and employees, how do we ensure that performance reviews bring value to both? What’s the right way to deliver constructive feedback and at what frequency? Consultant Stith Keiser delves into answering all these questions, and more! Click here to read the article.
Author Archives: Blue Heron
Holiday festivities. Family. Friends. Good food. Year-end inventory counts. Annual budgeting. Performance reviews. To some, the above two lines may seem as polarizing as a lump of coal and a shiny new present. Fortunately, for veterinary managers and owners alike, exercises that many designate to the end of the year are in fact, when done […]
Transitioning from being a single doctor hospital to the AAHA Veterinary Hospital of the year in 2012, Tracey knows what she’s talking about when it comes to building your own practice and working hard to play hard. Tracey looks to live life from the inside out instead of the outside in, and advocates for experiencing […]
The Business of Healing Pets, Trupanion’s blog series written by Stith Keiser of Blue Heron Consulting, takes a deep dive into the business side of animal medicine. Look for a new installment each month featuring topics such as business best practices, effective leadership, strategic hiring, and more. What’s Your Leadership Style? In our last post, we […]
Missy Tasky, DVM will be presenting How to Establish a Collaborative Relationship between Practice Managers and Owners at the Hudson Valley Veterinary Management Group from 8:30 AM – 12:00 PM on Wednesday, November 28th. The seminar will provide attendees with a better understanding of the following: How to tie projects and desired changes to the practice owner’s vision, […]
Stith Keiser will be featured in a FREE webinar on November 7, 2018 at 2 PM Eastern for VetMedTeam. Here’s more information from VetMedTeam: Practicing medicine, leading the team, overseeing the beast that is human resources, bookkeeping, marketing, client experience, hospital operations, and the list goes on and on. This is the job description for […]
Learn how identifying your reference ranges can help you achieve greater work/life balance, improved patient care, enhanced client experiences, and more. LEARN MORE
THE PROBLEM You are ready with ideas for improving the practice’s financial health, culture, and service offerings, but the team is cautious. After a few steps in the right direction, team members seem more interested in just getting through the day rather than working toward change. Change for the sake of change may be pointless, […]
Veterinarians and veterinary staff are very important to us. They are our friends, colleagues, classmates, and caretakers of our beloved pets. Sadly, we are seeing a decrease in career satisfaction from industry professionals, which is leading to a high level of burnout. Sometimes this is caused by a lack of education around “soft skills” such […]
This post originally appeared on Trupanion.com. The Business of Healing Pets, Trupanion’s new blog series written by Stith Keiser of Blue Heron Consulting, will take a deep dive into the business side of animal medicine. Look for a new installment each month featuring topics such as business best practices, effective leadership, strategic hiring, and more. Leadership: Where […]