Author Archives: Blue Heron

growing business graphic

Ready, Set, Grow!

As we navigate uncertainty created by COVID-19, it’s important not only to plan on how to get through this but how to come out stronger on the other side. BHC CEO, Stith Keiser, offers his insight on how to use hospital key performance indicators to help direct hospital growth in this recent Today’s Veterinary Business […]

Vet with a cat

From B to A: Driving Sustainable Change in Client Behavior

Many veterinary practitioners wish they had more A clients. Are you one of them? Join Mary Rothlisberger, ACAS, MAAA, of Trupanion and Stith Keiser, Chief Executive Officer of Blue Heron Consulting to explore the six behaviors of A, B, and C clients and learn strategies to encourage more A-client behavior—from compliance on preventatives to increased […]

Inspiring the Next Generation of Veterinary Practice Owners, Blue Heron Announces “Unbridled”, their 2nd Annual Practice Ownership Externship

UNBRIDLED Blue Heron Consulting’s 2nd Annual Practice Ownership Externship OCTOBER 5 – 15, 2020 Receive hands-on experience. Put principle into practice. Learn from industry experts and peers. Prepare for your leap into practice ownership. We’re excited for another year of challenging and developing the next generation of veterinary practice owners! This year, the Unbridled experience […]

Pig ear treats

Beware of Pig Ear Treats

Consumers and retailers are being advised to avoid any pig ear treats, which authorities say could sicken people and their pets. The Food and Drug Administration and Centers for Disease Control are working with state agencies to investigate 127 human cases of salmonellosis related to several types of salmonella with a suspected link to the […]