3 Keys to Unlocking “Yes”: Strategies for Increasing Client Compliance

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Date(s) - 03/27/2019
12:00 am


Veterinarians begin their careers wanting to use all the diagnostic and therapeutic skills gained from their mentors, but most are dismayed to find that pet-owning clients are not always immediately receptive to recommendations. Fortunately, there are specific skills that veterinarians and practice teams can develop to significantly increase the frequency of hearing “Yes” to treatment plans. More thorough diagnostic and treatment care benefits veterinary patients and it provides a better understanding and peace of mind for clients. Being able to provide that level of care not only benefits veterinary practices financially, it benefits veterinarians emotionally, as well. Join Dr. Kate Crumley, MS, DVM, for a discussion on strategies for increasing client compliance.

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