I think what they are doing is phenomenal.
We never really had a formalized “This is what we expect from you” and I think they really helped enforce that with each member, personally, one on one.
It’s a “no brainer”. Everybody needs management help, everybody needs it. It’s very worthwhile. You’ll get it back in spades.
Our associates have never been more engaged than they are right now and it’s been great to see. This has been the greatest experience of my professional career. I don’t think good will ever be good enough for us anymore.
I had staff that were telling me they were burnt out, ready to leave, they were done. Now they are back to how they were a few years ago.
It wasn’t just a “Here’s what you can do and now it’s yours to deal with.” It was “Here’s what we can do together”. It’s been really exciting to see how people get jazzed about it. If you are complacent with mediocrity, then don’t hire them. I’m not complacent with mediocrity. I want to be better than average.
I was skeptical at first of what would come with the consulting however I went into it with an open mind. The results were mind blowing. The changes in the hospital stretched from the front desk to the doctors. The profitability sky rocketed and we continue to improve now 3 years out. Don’t hesitate to contact BHC you won’t regret it!
Blue Heron Consulting has made practice fun again. They listen, observe and evaluate before making recommendations that fit our practice. They have provided outside accountability that takes pressure off me as the managing partner.
BHC is a life saver. They were able to see the forest through the trees when we no longer could. It is hard work, but so worth it. We now have a tremendously happy staff and production keeps going up …
Blue Herron Consulting played a critical role in helping our team develop and define the practice we are today.
Our hospital has worked with Blue Heron Consulting for several years. After taking a hard look at how we operated, they helped us turn it upside down. Now we are leaner, having more fun and certainly more profitable.