A team coaching approach for your hospital.
At Blue Heron Consulting’s core is a coaching and support team that will work to amplify your strengths, build systems to remove gaps in care and workflows, and create a culture of leadership within your team.
Helping industry leaders lead.
Our coaches know the veterinary industry inside and out. Elevate your success and grow your footprint by strengthening your relationships, refining your leadership skills, and implementing unstoppable business management tactics.
A team coaching approach for your hospital.
At Blue Heron Consulting’s core is a coaching and support team that will work to amplify your strengths, build systems to remove gaps in care and workflows, and create a culture of leadership within your team.
Helping industry leaders lead.
Our coaches know the veterinary industry inside and out. Elevate your success and grow your footprint by strengthening your relationships, refining your leadership skills, and implementing unstoppable business management tactics.
You may have seen us around
What makes us different?
We coach the new way.
We work with many veterinary professionals who have built limits into their business; instead of building a sustainable venture, they work to do everything themselves. Long hours, high stress, thin profits, and inconsistent patient care become a burden to grin and bear.
These problems are not specific to any one kind of veterinary practice. They can be found in solo-practitioners in rural America, multi-doctor practices in the suburbs, or large, multi-location hospitals in big cities. This is a symptom of the old way of building and running a successful business. We exist because we believe you deserve to build and run the kind of practice that you know, deep down, you are capable of creating.
We exist because we believe you deserve to live a life you can be excited about.
We bring an unrivaled depth of experience that is trusted by clients from coast to coast.
We’re successful because we do things differently, and we stand out where it counts. Our team brings broad-based expertise and a tailored approach to every client. With contemporary experience in hospitals of all sizes and models and an average industry tenure of 18 years – we mean it when we say we’ve seen it all.
We are a team rooted in the success of yours.
We not only want to see you succeed – we’ll get you there. But for us, financial impact isn’t a purpose. The results that our clients experience are a byproduct of medicine and operations working harmoniously together at a high level.
On average, our clients achieve:
Don’t take our word for it.
Just ask our clients. We’re happy to provide a list of clients to connect with upon request.
Our hospital has worked with Blue Heron Consulting for several years. After taking a hard look at how we operated, they helped us turn it upside down. Now we are leaner, having more fun and certainly more profitable.
BHC is a life saver. They were able to see the forest through the trees when we no longer could. It is hard work, but so worth it. We now have a tremendously happy staff and production keeps going up.
I was skeptical at first of what would come with the consulting however I went into it with an open mind. The results were mind blowing. The changes in the hospital stretched from the front desk to the doctors. The profitability skyrocketed and we continue to improve now 3 years out. Don’t hesitate to contact BHC you won’t regret it!
It wasn’t just a “Here’s what you can do and now it’s yours to deal with.” It was “Here’s what we can do together”. It’s been really exciting to see how people get jazzed about it. If you are complacent with mediocrity, then don’t hire them. I’m not complacent with mediocrity. I want to be better than average.
I think what they are doing is phenomenal.
Out of all the groups or people that we talked to, Blue Heron is the only one in which we have seen as significant of a change and one that did justify the expense.
It’s the personalization of it. It helped me to become a better manager to help the team. They work one on one with you and they come in and work with your team. They are not there for the money, they are there to help you grow.
I want to thank you for helping me have the courage to do the right thing, best medicine for every patient, every time. It is what the clients want. I am so grateful for your coaching and helping us implement a new strategy.
The day that Blue Heron came into this clinic, my life truly took a turn. The belief, coaching, mentorship, and friendship the team has given has been out of this world. Overall Blue Heron has been such a great experience that I am very thankful to have been a part of; the impact this team has on many people every day is something to be proud of.
My whole perception of veterinary medicine has changed for the better and I can honestly tell you that I enjoy my job more than I ever have. For the first time in my career I feel like I would actually encourage my own kids to join the profession if they wanted to be part of it.
I just wanted to let you know how personally I enjoyed the onsite visit. I wish they could’ve stayed one more day! I have heard nothing but positive comments from the staff onsite visit. I wish they could’ve stayed one more day! I have heard nothing but positive comments from the staff about them. It was a great experience and helped me extremely. And I appreciated how they even came out last night to support me and my son as he practiced showing his cattle. It was great for him and me to see your support.
I cannot say enough about BHC. We probably should shut up about it so you don’t get so many clients you don’t have time to coach us. Finally getting paid feels nice, but the biggest thing is the comfort/reassurance/feeling of safety that we are doing things right and being guided by knowledgeable folks who want us to succeed, that it isn’t all on our shoulders to learn the business/administration side by ourselves
BHC has challenged us to view and assess issues in new ways and to embrace change. This includes not only business practices, but also interactions between clients, patients, and coworkers. Communication and constructive criticism have improved greatly within the practice.
Our Medical Coach is incredible. She is grounded, realistic, creative, and positive. She keeps me striving for better for my team and is helping me become a manager/leader in my own right. I am so grateful for the opportunity to work with her. BHC is growing the leaders in my practice – myself, my practice manager, my inventory specialist, etc.
Before using Blue Heron, I had no idea where to start, totally floating. I decided to use Blue Heron because of their accessibility and friendliness. They really made me feel like I had an ally in the purchasing process. Since working with my coach, I was able to purchase my clinic in record time, with relatively few hiccups. If anyone is on the fence in considering hiring a coach, I feel it is a worthy investment.
I call our Operational Coach, Kelli, our “business therapist” because she often asks questions that I didn’t even know I needed to answer. Having someone like her on your side is theraputic and essential to our success. We could not have done a lot of our growth without her and the BHC team greatly empowering me to be a better manager and part of the ICWVH team. It’s turned up an already high passion into a burning desire to always do better and be better.
You have been instrumental in ensuring a smooth startup for us, and we will forever be grateful for your time and endless advice in pointing us in the right direction. We truly feel as though we were saved from a lot of pitfalls that most new owners succumb to, and with you on our speed dial we hopefully save ourselves a lot of time and money! All is well here; the business is BOOMING!
Our BHC coaches are an extension of our hospital team – working with them does not feel like trying to communicate with an outside company, but instead like collaborating with like-minded leaders who want our team to grow. There has been a tangible difference in our culture, our doctors, our support team, and the way our clients receive and react to the work we do. They are a support system and motivator in one, pushing us to do more and challenging us to think and act beyond our comfort zones.
The greatest impact BHC has brought is perspective. I feel I have been helped to take a look at the big picture rather than focus on the immediate impacts of the many decisions I have to make.