About Blue Heron Consulting

This author has not yet filled in any details.
So far Blue Heron Consulting has created 130 blog entries.

Webinar: The Ace in the Hole for the Jack of All Trades

Stith Keiser will be featured in a FREE webinar on November 7, 2018 at 2 PM Eastern for VetMedTeam. Here's more information from VetMedTeam: Practicing medicine, leading the team, overseeing the beast that is human resources, bookkeeping, marketing, client experience, hospital operations, and the list goes on and on. This is the job description for [...]

Changing a Team Resisting Change

THE PROBLEM You are ready with ideas for improving the practice’s financial health, culture, and service offerings, but the team is cautious. After a few steps in the right direction, team members seem more interested in just getting through the day rather than working toward change. Change for the sake of change may be pointless, [...]

Free CE Webinar: Lead More, Stress Less — Yes, Really

Veterinarians and veterinary staff are very important to us. They are our friends, colleagues, classmates, and caretakers of our beloved pets. Sadly, we are seeing a decrease in career satisfaction from industry professionals, which is leading to a high level of burnout. Sometimes this is caused by a lack of education around “soft skills” such [...]

The Business of Healing Pets: Leadership, Part Two

This post originally appeared on Trupanion.com. The Business of Healing Pets, Trupanion’s new blog series written by Stith Keiser of Blue Heron Consulting, will take a deep dive into the business side of animal medicine. Look for a new installment each month featuring topics such as business best practices, effective leadership, strategic hiring, and more. Leadership: Where [...]

Blue Heron Consulting Celebrates Status as RACE Provider

Blue Heron Consulting is happy to announce that we are now an approved provider by the Registry of Approved Continuing Education (RACE), a program through the American Association of Veterinary State Boards (AAVSB). As a RACE provider we will seek approval on our future CE programs, allowing you the opportunity to earn CE credits at [...]

The Business of Healing Pets

This post originally appeared on Trupanion.com. The Business of Healing Pets, Trupanion’s new blog series written by Stith Keiser of Blue Heron Consulting, will take a deep dive into the business side of animal medicine. Look for a new installment each month featuring topics such as business best practices, effective leadership, strategic hiring, and more. [...]

No Matter the Location, All Veterinary Practices Need These 3 Things

https://youtu.be/bFVW3QiEI8M Stith Keiser, BA, chief executive officer and director of client experience for Blue Heron Consulting, says no matter where your veterinary practice is located, all practices need three similar things: 1) staff, 2) patients and 3) clients. Whether your veterinary practice is located in a rural, metropolitan or suburban area, 90 percent of [...]

Blue Heron Consulting Accredited by Better Business Bureau

Blue Heron Consulting was one of a handful of local organizations to be accredited by the Better Business Bureau. We are honored to receive this accreditation and we congratulate all our fellow organizations being recognized for how they do business. NEW ACCREDITED BUSINESSES BEREA Precision Window Films DANVILLE Blue Heron Consulting Danville Paint Center FRANKFORT [...]

Go to Top