Almost a month under new ownership, a newly appointed Lead Veterinary Nurse—let’s call her Brittany—shared with me how impactful the experience had been on her definition of leadership. The new owner, a long-time associate at the practice, immediately shed the shackles of authoritative leadership and asked her team, regardless of title, to be leaders in [...]
Thus far in our series, we’ve explored the health of our practices and reviewed what financial statements and key performance indicators tell us about our medicine and management. Most recently, we examined leadership styles and how a better understanding of our own leadership preferences can help us be better stewards of our hospitals. Regardless of [...]
Have you ever considered owning a practice or buying into a practice, but the financial intimidation is keeping you from moving forward? You aren’t alone, and Stith Keiser is here to shed some light on the message of financial wellness with the help of First Financial Bank. Click here to listen.
The waves lapped at a pink-hued sand beach in the Bahamas while two actors, presumably grandparents, frolicked with their “grandkids.” The next scene focused on a similarly aged couple leaning over the balcony of a glistening river cruise ship with the Rhine, adorned with European architecture, drifting by. The final set shot to yet another [...]
I was driving home from a clinic earlier this week and heard on the radio that unemployment had reached an all-time low of about 3.7% nationally. The AVMA has confirmed that it’s even lower in veterinary medicine at around 1.6%. This means that most people who want to be employed, are. To most of us [...]
It’s that time of year again. Often dreaded by both management and employees, how do we ensure that performance reviews bring value to both? What’s the right way to deliver constructive feedback and at what frequency? Consultant Stith Keiser delves into answering all these questions, and more! Click here to read the article.
Holiday festivities. Family. Friends. Good food. Year-end inventory counts. Annual budgeting. Performance reviews. To some, the above two lines may seem as polarizing as a lump of coal and a shiny new present. Fortunately, for veterinary managers and owners alike, exercises that many designate to the end of the year are in fact, when done [...]
Transitioning from being a single doctor hospital to the AAHA Veterinary Hospital of the year in 2012, Tracey knows what she's talking about when it comes to building your own practice and working hard to play hard. Tracey looks to live life from the inside out instead of the outside in, and advocates for experiencing [...]
The Business of Healing Pets, Trupanion’s blog series written by Stith Keiser of Blue Heron Consulting, takes a deep dive into the business side of animal medicine. Look for a new installment each month featuring topics such as business best practices, effective leadership, strategic hiring, and more. What’s Your Leadership Style? In our last post, we [...]
Missy Tasky, DVM will be presenting How to Establish a Collaborative Relationship between Practice Managers and Owners at the Hudson Valley Veterinary Management Group from 8:30 AM – 12:00 PM on Wednesday, November 28th. The seminar will provide attendees with a better understanding of the following: How to tie projects and desired changes to the practice owner’s vision, [...]