Blue Heron Consulting hosts a discussion with Trupanion team members about the Idexx Datapoint integration with Trupanion Software. Originally recorded in January 2021.

Part of the CRM training series, this episode explores how to create dashboards in CRM and make them part of your everyday workflow.

Part of the CRM training series for Trupanion team members. This training demonstrates how to utilize the advanced find function within CRM.

A review of the various types of veterinary practices and how territory partners should vary their messaging for each. Download

An overview of how pharmacy expenses and products form part of a veterinary hospital's service mix and how territory partners can help owners understand the importance of insurance in protecting a hospital's pharmacy. Download

An overview of common conditions and terms used in a typical veterinary hospital. Download

Chantal Catteeuw and Derek Tyson host a detailed walk through of Trupanion Software and provide tips for veterinary teams using the tool to issue exam day offers and process Trupanion claims.

Part 2 in the Veterinary Medicine and Operations 101 series, this training focuses on how different departs impact the dynamics in a companion animal clinic. This training is especially useful for those TPs and TPAs less familiar with world of veterinary medicine.

Part 6 in the IMPACT Series, exploring the final step of Taking Action. Please view the prior videos in this training series before watching this training. For more about the IMPACT model, check out the resources available on Tristan here : https://tristan.smartsupportapp.com/articles/14875-IMPACTful-Conversations?view_portal_id=1039

Part 5 in the IMPACT Model, exploring tips and methods for Gaining Commitment. Please view the prior trainings in this series before viewing this video. For more about the IMPACT model, check out the resources available on Tristan here : https://tristan.smartsupportapp.com/articles/14875-IMPACTful-Conversations?view_portal_id=1039