Owner Coaching

Executive Coaching

Working on the business just got easier

The day-to-day challenges of running a practice can act as a major obstacle to an owner’s ability to work on the business, not just in the business. We work with many veterinary professionals who have built limits into their practice. Instead of building a sustainable venture, they work to do everything themselves – resulting in long hours, high stress, and thin profits.

Our executive coaching is designed for current owners and reserves time to focus on you as a professional and business owner. Plus, it’s open-ended to allow personalization to your needs and goals.

Our work together is rooted in your definition of success. We’ll give you the tools and support you need to create a profitable well oiled business and enjoy not only you as a professional and business owner. Plus, it’s open-ended to allow personalization to your needs and goals.

Our work together is rooted in your definition of success. We’ll give you the tools and support you need to create a profitable, well-oiled business and enjoy not only veterinary medicine again, but your life outside of it as well.

For more information about Executive Coaching, click here to start a conversation.

The 20% Rule

Business experts recommend that owners should invest around 20% of their time to working on the business, not just in the business, to see sustainable growth and success. We know the ins and outs of running a veterinary practice, so we know that being told to free up 20% of your time can seem challenging, even impossible, for the average practice owner.

With Executive Coaching, we become your twenty percent. You’ll have a dedicated and experienced coach by your side, prioritizing weekly professional and business development by focusing on topics like:

Mastering the balance of working on your business and in your business

Maximizing business opportunities to positively impact hospital value

Developing a team of key advisors and facilitating relationships for future success

Achieving work/life balance as a veterinarian and business owner

Analyzing revenue centers and expense hubs each month

Strategic planning focused on long-term growth

Developing a team of leaders to promote productivity and efficiency

Leveraging change agents to improve and maintain culture and dynamics of the practice

Adopting a futuristic mindset to craft a tailored succession plan

“If your business depends on you, you don’t own a business – you have a job.” – Michael E. Gerber

Don’t take our word for it.

Just ask our clients. We’re happy to provide a list of clients to connect with upon request.

Our hospital has worked with Blue Heron Consulting for several years. After taking a hard look at how we operated, they helped us turn it upside down. Now we are leaner, having more fun and certainly more profitable.

Allen Craig, DVM, Lebanon Animal Hospital

I was skeptical at first of what would come with the consulting however I went into it with an open mind. The results were mind blowing. The changes in the hospital stretched from the front desk to the doctors. The profitability skyrocketed and we continue to improve now 3 years out. Don’t hesitate to contact BHC you won’t regret it!

Teva Stone, DVM, Wellington Animal Hospital

I have owned my practice for 16 years and have had 3 different consultants prior to hiring Blue Heron. None of the others have allowed our practice to achieve the growth we have seen with Blue Heron in the short time we have been working with them. They have allowed me to realize that I will be able to pursue other interests sooner than I ever thought possible. I would not hesitate to recommend their services to anyone who struggles with the day-to-day operations of trying to run a profitable veterinary practice.

Missy Tasky, DVM, Owner, Gentle Touch Animal Hospital

The experience with Blue Heron was very personal. It was very specific to our practice and wasn’t just the numbers, it was about the people. As a BHC client, you are going to practice better medicine, you’re gonna’ make more money and you are going to have more fun – and that was a guarantee.

Kate Crumley, MS, DVM, Former Hospital Owner

They came and actually interviewed every single employee, they actually watched the work flow, they really analyzed the business before they came up with a plan and made decisions. If your business isn’t as profitable as it is supposed to be, then I think they’d more than pay for themselves in any given situation and you should do it.

Scott Murray, DVM, Owner, Animal Hospital Inc. & Hillcrest Animal Hospital

Out of all the groups or people that we talked to, Blue Heron is the only one in which we have seen as significant of a change and one that did justify the expense.

Jeff Jamison, DVM, Owner, Honeoye Falls and Livonia Veterinary Hospitals

I want to thank you for helping me have the courage to do the right thing, best medicine for every patient, every time. It is what the clients want. I am so grateful for your coaching and helping us implement a new strategy.

Steve Haymore, DVM, Alpine Animal Hospital

The coaches at BHC have provided my team with the guidance we needed to overcome some pretty significant hurdles… from finding to integrating our new practice manager, assisting with some culture challenges, and helping us better understand our financials. And the formation of the PIT crew has given some of my team members the extra responsibilities and feeling of ownership over program development, team training and the success of our practice.

Mel Striyle, DVM, 43rd Avenue Animal Hospital

BHC is a life saver. They were able to see the forest through the trees when we no longer could. It is hard work, but so worth it. We now have a tremendously happy staff and production keeps going up.

Stephanie Adamson, Practice Manager, Gentle Touch Animal Hospital

My whole perception of veterinary medicine has changed for the better and I can honestly tell you that I enjoy my job more than I ever have. For the first time in my career I feel like I would actually encourage my own kids to join the profession if they wanted to be part of it.

Seth Lundquist, DVM, Alpine Animal Hospital

We never really had a formalized “This is what we expect from you” and I think they really helped enforce that with each member, personally, one on one.

Cyndi Valerio, CVT, CVPM, Hallett Veterinary Hospital

This has been the greatest experience of my professional career. I don’t think good will ever be good enough anymore.

Kelli Kerwin, CVPM, Former CEO & Hospital Owner

It wasn’t just a “Here’s what you can do and now it’s yours to deal with.” It was “Here’s what we can do together”. It’s been really exciting to see how people get jazzed about it. If you are complacent with mediocrity, then don’t hire them. I’m not complacent with mediocrity. I want to be better than average.

Josh Vaisman, Hospital Administrator, Avenues Pet Clinic

I think what they are doing is phenomenal.

Lisa Norkunas, RVT, Hospital Director, Rialto Animal Hospital

I started my very first day as a Practice Manager on the day that Blue Heron Consulting came for their site visit. [Their coaches] have been an invaluable resource for me to use while I navigated my new team, changed protocols, and fine-tuned my goals. I would highly recommend this service for any team that wants to find success in the practice of veterinary medicine!

Cassna LaCount, Practice Manager, Highland Veterinary Hospital

It’s the personalization of it. It helped me to become a better manager to help the team. They work one on one with you and they come in and work with your team. They are not there for the money, they are there to help you grow.

Angie Sevier, CVPM, Lebanon Animal Hospital

I just wanted to let you know how personally I enjoyed the onsite visit. I wish they could’ve stayed one more day! I have heard nothing but positive comments from the staff onsite visit. I wish they could’ve stayed one more day! I have heard nothing but positive comments from the staff about them. It was a great experience and helped me extremely. And I appreciated how they even came out last night to support me and my son as he practiced showing his cattle. It was great for him and me to see your support.

Rianna VonDeylen, Office Manager, Countryside Animal Clinic

BHC has helped us grow as a unit and we are able to work fluidly together. We are able to communicate concerns and work towards solutions to best meet our needs as well as be able to work with the recommendations of BHC.

Angela Santos, Practice Manager, Mill Creek Animal Hospital

We’re ready when you are.

Schedule a conversation or email info@bhcteam.com to schedule your Discovery Call today.