What your colleagues are saying…
My whole perception of veterinary medicine has changed for the better and I can honestly tell you that I enjoy my job more than I ever have. For the first time in my career I feel like I would actually encourage my own kids to join the profession if they wanted to be part of it.
I want to thank you for helping me have the courage to do the right thing, best medicine for every patient, every time. It is what the clients want. I am so grateful for your coaching and helping us implement a new strategy.
I started my very first day as a Practice Manager on the day that Blue Heron Consulting came for their site visit. Becca and Dr. Taul have been an invaluable resource for me to use while I navigated my new team, changed protocols, and fine-tuned my goals. I would highly recommend this service for any team that wants to find success in the practice of veterinary medicine!
Truly having a partner through the process of change helped us go beyond what anyone imagined, greatly decreased my stress, and took us literally to the top performing practice within our region! I would highly recommend BHC to any practice wanting to be more successful!
Out of all the groups or people that we talked to, Blue Heron is the only one in which we have seen as significant of a change and one that did justify the expense.
They came and actually interviewed every single employee, they actually watched the work flow, they really analyzed the business before they came up with a plan and made decisions. If your business isn’t as profitable as it is supposed to be, then I think they’d more than pay for themselves in any given situation and you should do it.
It’s the personalization of it. It helped me to become a better manager to help the team. They work one on one with you and they come in and work with your team. They are not there for the money, they are there to help you grow.
The experience with Blue Heron was very personal. It was very specific to our practice and wasn’t just the numbers, it was about the people. As a BHC client, you are going to practice better medicine, you’re gonna’ make more money and you are going to have more fun – and that was a guarantee.
I think what they are doing is phenomenal.
We never really had a formalized “This is what we expect from you” and I think they really helped enforce that with each member, personally, one on one.
It’s a “no brainer”. Everybody needs management help, everybody needs it. It’s very worthwhile. You’ll get it back in spades.
Our associates have never been more engaged than they are right now and it’s been great to see. This has been the greatest experience of my professional career. I don’t think good will ever be good enough for us anymore.
I had staff that were telling me they were burnt out, ready to leave, they were done. Now they are back to how they were a few years ago.
It wasn’t just a “Here’s what you can do and now it’s yours to deal with.” It was “Here’s what we can do together”. It’s been really exciting to see how people get jazzed about it. If you are complacent with mediocrity, then don’t hire them. I’m not complacent with mediocrity. I want to be better than average.
I was skeptical at first of what would come with the consulting however I went into it with an open mind. The results were mind blowing. The changes in the hospital stretched from the front desk to the doctors. The profitability sky rocketed and we continue to improve now 3 years out. Don’t hesitate to contact BHC you won’t regret it!
Blue Heron Consulting has made practice fun again. They listen, observe and evaluate before making recommendations that fit our practice. They have provided outside accountability that takes pressure off me as the managing partner.
BHC is a life saver. They were able to see the forest through the trees when we no longer could. It is hard work, but so worth it. We now have a tremendously happy staff and production keeps going up …
Blue Heron Consulting played a critical role in helping our team develop and define the practice we are today.
Our hospital has worked with Blue Heron Consulting for several years. After taking a hard look at how we operated, they helped us turn it upside down. Now we are leaner, having more fun and certainly more profitable.