https://youtu.be/JmBVdpuPR6Y When buying a veterinary hospital, Stith Keiser, BA, chief executive officer and director of client experience for Blue Heron Consulting, says ask yourself these two things. Ask yourself why veterinary medicine, and why practice ownership? Keiser also stresses the importance of not being an island. You're never going to be the best at [...]
https://youtu.be/K3rRJG1JqQY Stith Keiser, BA, chief executive officer and director of client experience for Blue Heron Consulting, says there are two different paths that veterinary schools are on. Schools on one path have realized that the client is the student, schools on the other path have not. If we miss the interpersonal, communication, leadership skills, [...]
Utilize a new set of KPIs to measure your practice’s thoroughness and quality of medicine. Explore what these ratios are, how to calculate them and why they're important. A recording of the original presentation can be found on the VHMA’s website or by clicking here.
For many practice owners, the new year marks a time for self-reflection, resolutions and planning for the upcoming year. In this series of Podcasts, listeners learn tips for building a healthy practice as well as laying the foundation, now, for a successful exit strategy. Click on each topic below to help make 2o18 the best [...]
A busy practice is good for business, but scheduling and workflow must be organized to positively impact Veterinarians, team members, and client satisfation. Click here to read the full article by Stith Keiser, which was featured by Veterinary Team Brief.
Stith Keiser has been asked to help teach AAHA’s “Veterinary Management Series” this coming fall (October). Learn More.
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