Resources

Explore our collection of expert insights, practical tools, and valuable guides designed to support veterinary professionals at every stage of their journey. Whether you’re looking for business strategies, hiring solutions, or financial guidance, our resources equip you with the knowledge to make informed decisions and drive success.

Explore articles, webinars, and resources from our team.

Articles

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Team and Culture, Practice Ownership

The First Yes Matters: Leadership, Advocacy, and the Future of Veterinary Care

by Jamie Hurst, RVT | Blue Heron Consulting Veterinary professionals don’t need a survey to tell them the profession is [...]

March 2nd, 2026
Practice Ownership, Operations & Workflow

Solving the Loyalty Gap: Why Rewards Outperform Discounts

by Kelli Kerwin, CVPM | Blue Heron Consulting In the modern veterinary landscape, the "Good Doctor" model—providing excellent care and [...]

April 1st, 2026
Practice Ownership

Why Your P&L Doesn’t Match Your Bank Account (and How to Fix It)

by Katey Keeton | Blue Heron Consulting It’s the end of the month, and you finally sit down to review [...]

February 2nd, 2026
Operations & Workflow

Providing Exceptional Client Experiences

by Nickolas Biermaier | Blue Heron Consulting Client experience: It’s one of the biggest factors affecting veterinary industry customer loyalty [...]

March 28th, 2025
Career & Professional Development

Leveraging Communication Styles to Effectively Communicate with Bosses and Peers

by Stith Keiser | Blue Heron Consulting How often do we read about or hear about the frustrations veterinary practice [...]

March 28th, 2025
Operations & Workflow

Controlling Inventory

by Nickolas Biermaier | Blue Heron Consulting It’s a new year, and more effective inventory management is at the top [...]

March 28th, 2025
Medicine

Increasing Average Doctor Transaction (ADT)

by Nickolas Biermaier | Blue Heron Consulting To maximize practice revenue growth in the veterinary industry, it’s crucial to focus [...]

March 28th, 2025
Medicine

Veterinary KPIs: Why You Should “Run Annual Blood Work” on Your Business

by Stith Keiser and Erin Keiser, DVM | Blue Heron Consulting This article was written for and featured in Vetsource. [...]

March 28th, 2025
Career & Professional Development

Career Planning & Goal Setting

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. Career planning encompasses [...]

March 16th, 2026
Practice Ownership

What to Know Before You Buy a Veterinary Clinic

by Stith Keiser | Blue Heron Consulting This article was written for and featured in DVM360. Years ago, in college, [...]

March 28th, 2025
Practice Ownership

Being a veterinary practice owner is hard. But good. But still hard.

by Stith Keiser | Blue Heron Consulting This article was written for and featured in DVM360. It's 3 in the [...]

March 28th, 2025
Team and Culture

The Power of Getting Team Buy-In

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. I was driving home [...]

March 28th, 2025
Team and Culture

Performance Reviews Done Right

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. Holiday festivities. Family. Friends. [...]

March 28th, 2025
Medicine

How Medical Ratios Support Best Medicine – Every Time

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. We hear a lot [...]

April 9th, 2026
Team and Culture

Elevate Your Level of Care: Tips for Getting Your Team on Board with Compliance Metrics

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. It takes a village [...]

March 28th, 2025
Team and Culture

Building Your Dream Team

by Carissa Welsh, Susan Bradshaw, and Jason Maag | Blue Heron Consulting Driving veterinary industry revenue is more crucial than [...]

March 28th, 2025
Practice Ownership

From Dream to Reality

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Do you [...]

March 28th, 2025
Operations & Workflow

Scheduling Appointments to Make the Day Flow Smoothly

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. I recently spent [...]

March 28th, 2025
Practice Ownership

Calculate Your ROI Before You Buy

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. During my recent [...]

March 28th, 2025
Practice Ownership

Walk, Don’t Run, for the Exit

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. As a [...]

March 28th, 2025
Practice Ownership

Making Dreams Come True

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I will [...]

March 28th, 2025
Practice Ownership

How to Succeed in a Mixed Animal Practice

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I’ve been [...]

March 28th, 2025
Practice Ownership

Follow the Money

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. It’s 3 [...]

March 28th, 2025
Practice Ownership

6 Actions Veterinary Practice Owners Need to Take Now for a Successful Retirement Later

By Stith Keiser | Blue Heron Consulting The waves lapped at a pink hued sand beach in the Bahamas while [...]

March 28th, 2025
Team and Culture

Turning Around Employee Turnover

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I sat [...]

March 28th, 2025
Operations & Workflow

Facing the Fear of Change

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. If I [...]

March 28th, 2025
Team and Culture

A Tale of Two Managers

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I was [...]

March 28th, 2025
Practice Ownership

A Balancing Act

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. In case [...]

March 28th, 2025
Practice Ownership

Uneasy Street

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Daggers were [...]

March 28th, 2025
Career & Professional Development

Finding the Veterinary Job of Your Dreams

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. On the first [...]

March 28th, 2025

Webinars

Practice Ownership

Vet Evolution: A Panel Discussion on Shaping the Future with Innovation, Empathy, and Growth

featuring Stacy Gentry and Nickolas Biermaier | Blue Heron Consulting Veterinary medicine is standing at a crossroads. Rapid innovation, shifting [...]

July 31st, 2025
Practice Ownership

Is Your Practice Culture Stuck in the ’90s? A Panel Discussion on Leadership, Communication, and Management Tactics You Can’t Afford to Ignore

featuring Stith Keiser | Blue Heron Consulting Practice culture isn’t just a buzzword—it’s the heartbeat of your hospital. When leadership [...]

July 29th, 2025
Practice Ownership

Springboard to Success: Navigating Start-Ups and Acquisitions in Veterinary Practice

featuring Kate Crumley, DVM, MS | Blue Heron Consulting For many veterinary professionals, owning a practice is a long-held dream. [...]

July 16th, 2025
Practice Ownership

Bookkeeping Basics: The Foundation of Practice Financial Health

featuring Sarah McFadden, DVM, MBA, CVA | Blue Heron Consulting When most practice owners think about growth, they picture adding [...]

October 22nd, 2025
Practice Ownership

Healthy Pets, Healthy Profits: Understanding the Importance of Practice Valuations

featuring Sarah McFadden, DVM, MBA, CVA | Blue Heron Consulting Running a veterinary practice is about more than providing excellent [...]

October 22nd, 2025
Practice Ownership

Is Ownership Right for You?

featuring Stith Keiser | Blue Heron Consulting For many veterinary professionals, practice ownership represents the ultimate goal: more control, more [...]

July 7th, 2025
Team and Culture

Overcoming Fatigue: Wellbeing for the Long Haul

featuring Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting A veterinary hospital can be a stressful environment [...]

April 29th, 2025
Practice Ownership

Standing Out: How Independent Veterinary Practices Can Thrive

featuring Stith Keiser and Robert Sanchez | Blue Heron Consulting In this webinar, Blue Heron Consulting and Digital Empathy dive [...]

April 29th, 2025
Team and Culture

Strategies for Attracting Veterinary Candidates

featuring Carissa Welsh and Clint Long | Blue Heron Consulting In this webinar hosted by Blue Heron Consulting and sponsored [...]

May 14th, 2025
Team and Culture

The Veterinary Hiring Landscape: When to DIY & When to Use a Recruiter

featuring Carissa Welsh and Bobbie Stout | Blue Heron Consulting Blue Heron Consulting's Hiring Services team breaks down today's highly [...]

April 29th, 2025

Resources

P&L Survival Guide
 Download A guide to navigating your hospital’s profit and loss statement.
 Proven Veterinary Hiring Strategies
 Download Practical strategies to attract top candidates and strengthen your recruitment process.
 Veterinary Bookkeeping Guide Download Helpful tips to take your books from backlogged chaos to controlled clarity. The 5 W’s of Practice Ownership
 Download Explore the who, what, when, where, and why of becoming a practice owner. DVM Interview Questions for Hospitals
 Download Strong interviews don’t happen by accident. They happen when you ask the right questions.
 Operational Analysis Checklist Download Operational challenges in a veterinary hospital rarely come from one major issue. Quick-Reference Guide to Starting a Veterinary Practice Download Starting your own veterinary practice is an exciting step, but it can also feel overwhelming without a clear place to begin. DVM Interview Questions for Job Seekers Download Interviewing for your next role is about more than making a good impression—it’s about making sure the practice is the right fit. 2026 Hiring Trend Report for New Grads Download Stepping into your first veterinary role is exciting, and understanding what a competitive offer looks like can make all the difference. Salary Negotiation Guide for New Grads Download Receiving a job offer is exciting, but knowing how to respond can feel uncertain, especially when it comes to negotiating. New Grad DVM Mentorship & Onboarding Guide Download A clear, customizable framework to help you support, develop, and retain new grad veterinarians. Understanding Veterinary Compensation Download When you receive a job offer, the salary is often the first thing you look at, but there’s more to veterinary compensation. CSR Appreciation Week Celebration Kit Download An easy, done-for-you plan to celebrate your team right.

Newsletters

The Year of the Practice Owner Download Explore what it takes to move from considering practice ownership to planning for it with clarity and confidence Show Your Books a Little Love Download Dive into how to check in on the financial systems supporting your hospital. Spring Clean Your Practice Download Explore how small operational misalignments can quietly impact efficiency, morale, and decision-making.