Blue Heron Consulting, Author at Blue Heron Consulting

About Blue Heron Consulting

Blue Heron Consulting is the nation’s leading veterinary consulting team. With a mission to improve the lives of veterinary professionals, they provide veterinary-specific solutions to practice owners, veterinarians, managers, industry leaders, and their teams. At their core is an experienced team that works to amplify strengths, elevate care, remove workflow gaps, create a culture of leadership, and promote sustainable profitability – all while keeping your definition of success at the center of everything they do.

Facing the Fear of Change

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. If I could assign one word to the feeling around change in this hospital, it was “fear.” Not the kind of fear like that feeling of excitement or pre-game jitters, but the primordial, fight-or-flight type of fear. [...]

A Tale of Two Managers

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I was speaking at a veterinary conference when an attendee, a midcareer owner of a multidoctor hospital, asked, “If you could identify one factor that separates average or even good hospitals from the great ones, what would [...]

A Balancing Act

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. In case you missed my previous article, “Uneasy Street,” I examined the difference between flying by the seat of our pants as practice owners versus leveraging financial statements and key performance indicators (KPIs) to make educated, intentional [...]

Uneasy Street

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Daggers were shooting out of the eyes of the four veterinary hospital partners. You could have cut the tension with a butter knife. I was there as an impartial facilitator after the partners discovered through a professional [...]

Finding the Veterinary Job of Your Dreams

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. On the first day of fall football camp, athletes ranging from seasoned upperclassmen to wide-eyed freshmen were silent as they pondered the coach’s question: How do you want to be remembered? Our answer was important, the coach said, because [...]