Resources

Explore our collection of expert insights, practical tools, and valuable guides designed to support veterinary professionals at every stage of their journey. Whether you’re looking for business strategies, hiring solutions, or financial guidance, our resources equip you with the knowledge to make informed decisions and drive success.

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Team and Culture, Practice Ownership

The First Yes Matters: Leadership, Advocacy, and the Future of Veterinary Care

by Jamie Hurst, RVT | Blue Heron Consulting Veterinary professionals don’t need a survey to tell them the profession is [...]

May 4th, 2026
Practice Ownership, Operations & Workflow

Solving the Loyalty Gap: Why Rewards Outperform Discounts

by Kelli Kerwin, CVPM | Blue Heron Consulting In the modern veterinary landscape, the "Good Doctor" model—providing excellent care and [...]

May 4th, 2026
Team and Culture, Practice Ownership

Deepening Your Influence: Practical Tools for Leading with Influence

by Anita Dennison, DVM, MS | Blue Heron Consulting As a veterinarian, you are the leader of the practice, whether [...]

May 26th, 2026
Team and Culture, Practice Ownership

Compensation by Design: Building a Pay Structure That Supports Your Hospital’s Culture

by Bobbie Stout | Blue Heron Consulting Understanding Veterinary Compensation Models (Without the Headache) Veterinary compensation models can sound complicated [...]

May 4th, 2026
Practice Ownership

Why Your P&L Doesn’t Match Your Bank Account (and How to Fix It)

by Katey Keeton | Blue Heron Consulting It’s the end of the month, and you finally sit down to review [...]

April 22nd, 2026
Operations & Workflow

Providing Exceptional Client Experiences

by Nickolas Biermaier | Blue Heron Consulting Client experience: It’s one of the biggest factors affecting veterinary industry customer loyalty [...]

May 4th, 2026
Career & Professional Development

Leveraging Communication Styles to Effectively Communicate with Bosses and Peers

by Stith Keiser | Blue Heron Consulting How often do we read about or hear about the frustrations veterinary practice [...]

May 4th, 2026
Operations & Workflow

Controlling Inventory

by Nickolas Biermaier | Blue Heron Consulting It’s a new year, and more effective inventory management is at the top [...]

May 4th, 2026
Medicine

Increasing Average Doctor Transaction (ADT)

by Nickolas Biermaier | Blue Heron Consulting To maximize practice revenue growth in the veterinary industry, it’s crucial to focus [...]

May 4th, 2026
Medicine

Veterinary KPIs: Why You Should “Run Annual Blood Work” on Your Business

by Stith Keiser and Erin Keiser, DVM | Blue Heron Consulting This article was written for and featured in Vetsource. [...]

May 5th, 2026
Career & Professional Development

Career Planning & Goal Setting

by Stith Keiser | Blue Heron Consulting   This article was written for and featured in Clinician's Brief. Career planning [...]

May 4th, 2026
Practice Ownership

What to Know Before You Buy a Veterinary Clinic

by Stith Keiser | Blue Heron Consulting This article was written for and featured in DVM360. Years ago, in college, [...]

May 4th, 2026
Practice Ownership

Being a veterinary practice owner is hard. But good. But still hard.

by Stith Keiser | Blue Heron Consulting This article was written for and featured in DVM360. It's 3 in the [...]

May 5th, 2026
Team and Culture

The Power of Getting Team Buy-In

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. I was driving home [...]

May 5th, 2026
Team and Culture

Performance Reviews Done Right

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. Holiday festivities. Family. Friends. [...]

May 5th, 2026
Medicine

How Medical Ratios Support Best Medicine – Every Time

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. We hear a lot [...]

May 5th, 2026
Team and Culture

Elevate Your Level of Care: Tips for Getting Your Team on Board with Compliance Metrics

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. It takes a village [...]

May 5th, 2026
Practice Ownership

Vet Evolution: A Panel Discussion on Shaping the Future with Innovation, Empathy, and Growth

feat. Stacy Gentry and Nickolas Biermaier | Blue Heron Consulting Veterinary medicine is standing at a crossroads. Rapid innovation, shifting [...]

May 5th, 2026
Practice Ownership

Is Your Practice Culture Stuck in the ’90s? A Panel Discussion on Leadership, Communication, and Management Tactics You Can’t Afford to Ignore

feat. Stith Keiser | Blue Heron Consulting Practice culture isn’t just a buzzword—it’s the heartbeat of your hospital. When leadership [...]

May 5th, 2026
Practice Ownership

Springboard to Success: Navigating Start-Ups and Acquisitions in Veterinary Practice

feat. Kate Crumley, DVM, MS | Blue Heron Consulting Watch the full webinar here! For many veterinary professionals, owning a [...]

May 5th, 2026
Practice Ownership

Healthy Pets, Healthy Profits: Understanding the Importance of Practice Valuations

by Stith Keiser | Blue Heron Consulting Running a veterinary practice is about more than providing excellent medical care—it’s also [...]

May 5th, 2026
Practice Ownership

Is Ownership Right for You?

by Stith Keiser | Blue Heron Consulting Watch the webinar here! For many veterinary professionals, practice ownership represents the ultimate [...]

May 5th, 2026
Team and Culture

Overcoming Fatigue: Wellbeing for the Long Haul

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting Watch the webinar here! A veterinary hospital can [...]

May 5th, 2026
Practice Ownership

Standing Out: How Independent Veterinary Practices Can Thrive

feat. Stith Keiser and Robert Sanchez (Digital Empathy) | Blue Heron Consulting In this webinar, Blue Heron Consulting and Digital [...]

May 5th, 2026
Team and Culture

Strategies for Attracting Veterinary Candidates

feat. Carissa Welsh | Blue Heron Consulting In this webinar hosted by Blue Heron Consulting and sponsored by WealthSouth, we [...]

May 5th, 2026
Team and Culture

The Veterinary Hiring Landscape: When to DIY & When to Use a Recruiter

feat. Carissa Welsh and Bobbie Stout | Blue Heron Consulting Blue Heron Consulting's Hiring Services team breaks down today's highly [...]

May 5th, 2026
Team and Culture

Empower Your Team, Elevate Your Practice

feat. Sydni Southwick | Blue Heron Consulting In this webinar from Blue Heron Consulting and PayJunction, Sydney Southwick and Jim [...]

May 5th, 2026
Operations & Workflow

Building Stronger Client Relationships

feat. Stacy Gentry | Blue Heron Consulting In today’s world, where strong connections are vital, building meaningful relationships with your [...]

May 5th, 2026
Practice Ownership

Veterinary Financial Statements: Understanding the Story in the Numbers

feat. Dustin Pulliam, DVM, MBA | Blue Heron Consulting Watch the webinar here! Financial statements tell the story of your [...]

May 5th, 2026
Career & Professional Development

How to Make a Difference Without Being the Boss

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting When you think of a leader, who comes [...]

May 5th, 2026
Operations & Workflow

Navigating Difficult Client and Colleague Interactions

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting Every veterinary professional has had a day derailed [...]

May 5th, 2026
Practice Ownership

From Dream to Reality

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Do you [...]

May 5th, 2026
Operations & Workflow

Scheduling Appointments to Make the Day Flow Smoothly

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. I recently spent [...]

May 5th, 2026
Practice Ownership

Calculate Your ROI Before You Buy

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. During my recent [...]

May 5th, 2026
Practice Ownership

Walk, Don’t Run, for the Exit

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. As a [...]

May 5th, 2026
Practice Ownership

Making Dreams Come True

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I will [...]

May 5th, 2026
Practice Ownership

How to Succeed in a Mixed Animal Practice

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I’ve been [...]

May 5th, 2026
Practice Ownership

Follow the Money

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. It’s 3 [...]

May 5th, 2026
Practice Ownership

6 Actions Veterinary Practice Owners Need to Take Now for a Successful Retirement Later

by Stith Keiser | Blue Heron Consulting The waves lapped at a pink hued sand beach in the Bahamas while [...]

May 5th, 2026
Team and Culture

Turning Around Employee Turnover

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I sat [...]

May 5th, 2026
Operations & Workflow

Facing the Fear of Change

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. If I [...]

May 5th, 2026
Team and Culture

A Tale of Two Managers

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I was [...]

May 5th, 2026
Practice Ownership

A Balancing Act

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. In case [...]

May 5th, 2026
Practice Ownership

Uneasy Street

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Daggers were [...]

May 5th, 2026
Career & Professional Development

Finding the Veterinary Job of Your Dreams

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. On the first [...]

May 5th, 2026

Resources

New Client Conversion Roadmap Download Turn more first-time inquiries into booked appointments with a clear, repeatable approach your entire team can follow. P&L Survival Guide
 Download A guide to navigating your hospital’s profit and loss statement.
 Proven Veterinary Hiring Strategies
 Download Practical strategies to attract top candidates and strengthen your recruitment process.
 Veterinary Bookkeeping Guide Download Helpful tips to take your books from backlogged chaos to controlled clarity. The 5 W’s of Practice Ownership
 Download Explore the who, what, when, where, and why of becoming a practice owner. DVM Interview Questions for Hospitals
 Download Strong interviews don’t happen by accident. They happen when you ask the right questions.
 Operational Analysis Checklist Download Operational challenges in a veterinary hospital rarely come from one major issue. Quick-Reference Guide to Starting a Veterinary Practice Download Starting your own veterinary practice is an exciting step, but it can also feel overwhelming without a clear place to begin. DVM Interview Questions for Job Seekers Download Interviewing for your next role is about more than making a good impression—it’s about making sure the practice is the right fit. 2026 Hiring Trend Report for New Grads Download Stepping into your first veterinary role is exciting, and understanding what a competitive offer looks like can make all the difference. Salary Negotiation Guide for New Grads Download Receiving a job offer is exciting, but knowing how to respond can feel uncertain, especially when it comes to negotiating. New Grad DVM Mentorship & Onboarding Guide Download A clear, customizable framework to help you support, develop, and retain new grad veterinarians. Understanding Veterinary Compensation Download When you receive a job offer, the salary is often the first thing you look at, but there’s more to veterinary compensation. CSR Appreciation Week Celebration Kit Download An easy, done-for-you plan to celebrate your team right. Culture by Design
 Download Your culture isn’t accidental; it’s a direct reflection of who you hire and how they work together. Team Designed Culture Exercise Download Strong hospital cultures are rarely built by chance. They’re built through small, consistent behaviors that teams practice, reinforce, and protect every day.

Newsletters

January 2026

The Year of the Practice Owner

The Year of the Practice Owner

Explore what it takes to move from considering practice ownership to planning for it with clarity and confidence.

February 2026

Show Your Books a Little Love

Show Your Books a Little Love

Give your hospital’s financial systems the annual check-up they need to support growth and stability.

March 2026

Spring Clean Your Practice

Spring Clean Your Practice

Explore operational blind spots, improve workflows, and strengthen hospital alignment with this checklist guide.

April 2026

Attracting the Right Clients

Attracting the Right Clients

Explore how refining your positioning and client experience can improve client recruitment and retention.

May 2026

Hiring a Team That Reflects Your Culture

Hiring a Team That Reflects Your Culture

Explore how intentional hiring strengthens culture, team alignment, and operations.