https://youtu.be/K3rRJG1JqQY Stith Keiser, BA, chief executive officer and director of client experience for Blue Heron Consulting, says there are two different paths that veterinary schools are on. Schools on one path have realized that the client is the student, schools on the other path have not. If we miss the interpersonal, communication, leadership skills, [...]
“Be the change in transforming the veterinary ecosystem” BHC’s efforts to improve the lives of veterinary practice owners, veterinary team members, clients and patients received a boost through joining the ranks of AAVMC, Trupanion, WVC, Not One More Vet, and others through the MightyVet movement. MightyVet’s mission is to nurture and evolve the veterinary ecosystem [...]
We are proud to announce that Stith Keiser has been named an adjunct faculty member at Washington State University. Chair of the Department of Veterinary Microbiology and Pathology, Robert H. Mealey, DVM, PhD, Diplomate ACVIM, commended Stith on his "excellent contributions to their teaching mission, especially the Diagnostic Challenges." We hope you will join us [...]
Part of BHC’s ‘why’ is improving the lives of pets through helping each of clients consistently practice their definition of progressive, ‘best medicine.’ In light of this mission, we’re proud to share that BHC’s Chief Medical Officer, Tracey Jensen, DVM, DABVP, CVA recently stepped in as Vice President of the American Board of Veterinary Practitioners.
Are you tired of conflict amongst employees? Do you dread having difficult conversations? Do you ever wonder why some people seem to have the knack for effective communication AND the ability to solve problems? We have the answers to those questions and more. “Unbridled Success,” the 2018 Blue Heron Invitational, will focus on the often-overlooked, [...]
Utilize a new set of KPIs to measure your practice’s thoroughness and quality of medicine. Explore what these ratios are, how to calculate them and why they're important. A recording of the original presentation can be found on the VHMA’s website or by clicking here.
For many practice owners, the new year marks a time for self-reflection, resolutions and planning for the upcoming year. In this series of Podcasts, listeners learn tips for building a healthy practice as well as laying the foundation, now, for a successful exit strategy. Click on each topic below to help make 2o18 the best [...]
Tis the season for Santa to be doing his thing, Delivering the goods and all of that sparkling bling. He’s off with Dasher, Dancer, Donner, and Blitzen on his heavily loaded sleigh, Prepared and ready for delivery; all for the big day. Christmas came early this year for the Hallett crew. As October rolled around [...]
Dr. Tracey Jensen, founding member of Wellington Veterinary Hospital and BHC's Chief Medical Officer, recently shared with Jackie Brown, contributing author for Dogster and Catster, valuable information regarding free feeding of cats, decoding gas in dogs and what you should know regarding Giardia. Hoping to gain insight on these common topics? Simply click on the [...]
“Dogs drool and cats rule!” It makes sense because cats don’t drool — or do they? If you’ve ever wondered if cat drooling should signal a trip to the vet, we’re here to set the record straight. Dr. Tracey Jensen, BHC's Chief Medical Officer shares with Catster's Jackie Brown when drooling requires a trip to the [...]