by Stith Keiser | Blue Heron Consulting How often do we read about or hear about the frustrations veterinary practice owners and practice managers have as a result of their inability to communicate with one another? We know communication is the key to success, yet we struggle with clear communication. Effective communication between the owner [...]
featuring Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting When you think of a leader, who comes to mind? A hospital director? A manager? Someone with a string of letters after their name? Sure, that’s one kind of leader. But in veterinary medicine, leadership doesn’t require a job title. In fact, some [...]
by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. On the first day of fall football camp, athletes ranging from seasoned upperclassmen to wide-eyed freshmen were silent as they pondered the coach’s question: How do you want to be remembered? Our answer was important, the coach said, because [...]
