The Power of Getting Team Buy-In

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. I was driving home from a clinic earlier this week and heard on the radio that unemployment had reached an all-time low of about 3.7% nationally[1]. The AVMA has confirmed that it’s even lower in veterinary medicine at around [...]

Performance Reviews Done Right

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. Holiday festivities. Family. Friends. Good food. Year-end inventory counts. Annual budgeting. Performance reviews. To some, the above two lines may seem as polarizing as a lump of coal and a shiny new present. Fortunately, for veterinary managers and owners [...]

How Medical Ratios Support Best Medicine – Every Time

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. We hear a lot about the importance of practicing “best medicine.” Conceptually, many of us would agree that practicing best medicine is, in fact, best. Even so, the question lingers, how do we do it in the real world [...]

Is Your Practice Culture Stuck in the ’90s? A Panel Discussion on Leadership, Communication, and Management Tactics You Can’t Afford to Ignore

feat. Stith Keiser | Blue Heron Consulting Practice culture isn’t just a buzzword—it’s the heartbeat of your hospital. When leadership styles, communication, or management systems fall behind, the impact shows up everywhere: morale dips, efficiency stalls, and profitability suffers. If you missed our live session, you’re not out of luck. You can still access our [...]

Is Ownership Right for You?

by Stith Keiser | Blue Heron Consulting Watch the webinar here! For many veterinary professionals, practice ownership represents the ultimate goal: more control, more impact, and the potential for greater financial return. But with those rewards come new responsibilities, financial risks, and personal sacrifices. This post explores the key factors to consider if you're wondering [...]

Overcoming Fatigue: Wellbeing for the Long Haul

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting Watch the webinar here! A veterinary hospital can be a stressful environment to work in. Combine that with the incredible level of dedication and passion veterinary staff bring to their jobs, and it’s not difficult to understand why burnout and compassion fatigue are [...]

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