Standing Out: How Independent Veterinary Practices Can Thrive

feat. Stith Keiser and Robert Sanchez (Digital Empathy) | Blue Heron Consulting In this webinar, Blue Heron Consulting and Digital Empathy dive deep into how independent veterinary practices can set themselves apart in a competitive market. Learn why positioning is crucial for attracting the right clients and team members, how to build an authentic unique [...]

Strategies for Attracting Veterinary Candidates

feat. Carissa Welsh | Blue Heron Consulting In this webinar hosted by Blue Heron Consulting and sponsored by WealthSouth, we dive into practical, data-informed strategies for attracting veterinary talent in a highly competitive job market. From writing compelling job ads to enhancing candidate connection and building standout benefits packages, this session is full of actionable [...]

The Veterinary Hiring Landscape: When to DIY & When to Use a Recruiter

feat. Carissa Welsh and Bobbie Stout | Blue Heron Consulting Blue Heron Consulting's Hiring Services team breaks down today's highly competitive veterinary hiring market. Learn when to manage hiring internally and when partnering with a recruiter can make the difference. This presentation covers current industry challenges, DIY hiring tips, best practices for job advertising and [...]

Empower Your Team, Elevate Your Practice

feat. Sydni Southwick | Blue Heron Consulting In this webinar from Blue Heron Consulting and PayJunction, Sydney Southwick and Jim Sperry team up to explore how empowering your veterinary staff can drive real results across your practice. From improving efficiency and decision-making to boosting morale and client satisfaction, they cover practical ways to elevate your [...]

Building Stronger Client Relationships

feat. Stacy Gentry | Blue Heron Consulting In today’s world, where strong connections are vital, building meaningful relationships with your clients is essential for long-term success. This webinar focuses on helping you create authentic connections that go beyond routine transactions. We delve into the pivotal relationship between the client experience and the long-term loyalty it [...]

Veterinary Financial Statements: Understanding the Story in the Numbers

by Dustin Pulliam, DVM, MBA | Blue Heron Consulting Financial statements tell the story of your practice’s health, yet many veterinary professionals find them confusing or overwhelming. In this article, Dr. Dustin Pulliam, DVM, MBA, breaks down the essentials, helping practice owners use their numbers as tools for growth. Need a veterinary finance refresher? Watch [...]

How to Make a Difference Without Being the Boss

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting When you think of a leader, who comes to mind? A hospital director? A manager? Someone with a string of letters after their name? Sure, that’s one kind of leader. But in veterinary medicine, leadership doesn’t require a job title. In fact, some [...]

Navigating Difficult Client and Colleague Interactions

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting Every veterinary professional has had a day derailed by a tough client interaction or tension among colleagues. Whether it’s an aggressive remark, a misunderstanding, or a miscommunication rooted in stress, these moments can be draining. But with the right mindset, tools, and techniques, [...]

From Dream to Reality

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Do you remember when you first wanted to be a veterinary professional? Most of you do, and that goal became a calling that carried you through school and to where you are today. Once out in the [...]

Scheduling Appointments to Make the Day Flow Smoothly

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. I recently spent a few days onsite with the new owner of a small animal practice. We had also met the previous evening and over dinner discussed her primary concerns. She said the practice was extremely busy—a good [...]

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