by Stith Keiser | Blue Heron Consulting This article was written for and featured in Animal Health News & Views. In a previous article, I elaborated on a topic (pros and cons of in-house charities) that was borne of questions I received in a professional skill’s class at a veterinary school where I was teaching. [...]
by Nickolas Biermaier | Blue Heron Consulting Client experience: It’s one of the biggest factors affecting veterinary industry customer loyalty and longevity — and a practice’s bottom line. In this article, the latest in the Blue Heron Consulting (BHC) series for Vetsource, guest author Nickolas Biermaier, Director of Hospital Operations at BHC, helps practices provide [...]
by Stith Keiser | Blue Heron Consulting This article was written for and featured in Animal Health News & Views. Spring semester is “professional skills” season for me where I have the opportunity participate in the development and delivery of professional skill’s curriculum at a few veterinary schools across the country. I’m writing this blog [...]
by Stith Keiser | Blue Heron Consulting How often do we read about or hear about the frustrations veterinary practice owners and practice managers have as a result of their inability to communicate with one another? We know communication is the key to success, yet we struggle with clear communication. Effective communication between the owner [...]
by Stith Keiser | Blue Heron Consulting This article was written for and featured in Animal Health News & Views. In November 2024, the VHMA released survey results gleaned from asking hospital leaders “What keeps you up at night?” While answers ranged from decreasing client visits to profitability to the election, the top three concerns, [...]
by Nickolas Biermaier | Blue Heron Consulting It’s a new year, and more effective inventory management is at the top of the resolution list for many veterinary practice leaders. In this article, Vetsource blog guest author Nickolas Biermaier, Director of Hospital Operations at Blue Heron Consulting (BHC), offers tips to help practices get their inventory [...]
by Stith Keiser | Blue Heron Consulting This article was written for and featured in Animal Health News & Views. I get to wear two hats as a professional – a consultant through Blue Heron Consulting, and that of a private practice owner in my personal hospitals. As a consultant, I never thought I’d write [...]
by Nickolas Biermaier | Blue Heron Consulting To maximize practice revenue growth in the veterinary industry, it’s crucial to focus on providing the highest standard of care for every patient, every time. In this week’s Vetsource blog post, guest author Nickolas Biermaier, Director of Hospital Operations at Blue Heron Consulting (BHC), continues BHC’s blog series [...]
by Stith Keiser | Blue Heron Consulting This article was written for and featured in Animal Health News & Views. In my previous blog post, I addressed the pros and cons of private practice ownership and whether it could be the right fit for readers. In speaking and working with practice owners across the United [...]
by Stith Keiser | Blue Heron Consulting This article was written for and featured in Animal Health News & Views. Owning a Veterinary practice is a dream for many in the field, offering the opportunity to create a legacy, build a culture, and deliver care in a way that aligns with personal values and professional [...]
