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So far Blue Heron Consulting has created 132 blog entries.

The Power of Getting Team Buy-In

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. I was driving home from a clinic earlier this week and heard on the radio that unemployment had reached an all-time low of about 3.7% nationally[1]. The AVMA has confirmed that it’s even lower in veterinary medicine at around [...]

Performance Reviews Done Right

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. Holiday festivities. Family. Friends. Good food. Year-end inventory counts. Annual budgeting. Performance reviews. To some, the above two lines may seem as polarizing as a lump of coal and a shiny new present. Fortunately, for veterinary managers and owners [...]

How Medical Ratios Support Best Medicine – Every Time

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Vetsource. We hear a lot about the importance of practicing “best medicine.” Conceptually, many of us would agree that practicing best medicine is, in fact, best. Even so, the question lingers, how do we do it in the real world [...]

Building Your Dream Team

by Carissa Welsh, Susan Bradshaw, and Jason Maag | Blue Heron Consulting Driving veterinary industry revenue is more crucial than ever. In this week’s Vetsource blog post, guest authors from Blue Heron Consulting, including Jason Maag, chief growth officer; Susan Bradshaw, director of HR; and Carissa Welsh, director of hiring services, share strategies to build [...]

From Dream to Reality

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Do you remember when you first wanted to be a veterinary professional? Most of you do, and that goal became a calling that carried you through school and to where you are today. Once out in the [...]

Scheduling Appointments to Make the Day Flow Smoothly

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. I recently spent a few days onsite with the new owner of a small animal practice. We had also met the previous evening and over dinner discussed her primary concerns. She said the practice was extremely busy—a good [...]

Calculate Your ROI Before You Buy

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. During my recent presentation on veterinary medicine compensation models, a Michigan State University student asked why 25% of production is used as a rule of thumb for compensation and benefits. “Why not a higher percentage?” he asked. I [...]

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