About Blue Heron Consulting

Blue Heron Consulting is the nation’s leading veterinary consulting team. With a mission to improve the lives of veterinary professionals, they provide veterinary-specific solutions to practice owners, veterinarians, managers, industry leaders, and their teams. At their core is an experienced team that works to amplify strengths, elevate care, remove workflow gaps, create a culture of leadership, and promote sustainable profitability – all while keeping your definition of success at the center of everything they do.

Strategies for Attracting Veterinary Candidates

feat. Carissa Welsh | Blue Heron Consulting In this webinar hosted by Blue Heron Consulting and sponsored by WealthSouth, we dive into practical, data-informed strategies for attracting veterinary talent in a highly competitive job market. From writing compelling job ads to enhancing candidate connection and building standout benefits packages, this session is full of actionable [...]

The Veterinary Hiring Landscape: When to DIY & When to Use a Recruiter

feat. Carissa Welsh and Bobbie Stout | Blue Heron Consulting Blue Heron Consulting's Hiring Services team breaks down today's highly competitive veterinary hiring market. Learn when to manage hiring internally and when partnering with a recruiter can make the difference. This presentation covers current industry challenges, DIY hiring tips, best practices for job advertising and [...]

Empower Your Team, Elevate Your Practice

feat. Sydni Southwick | Blue Heron Consulting In this webinar from Blue Heron Consulting and PayJunction, Sydney Southwick and Jim Sperry team up to explore how empowering your veterinary staff can drive real results across your practice. From improving efficiency and decision-making to boosting morale and client satisfaction, they cover practical ways to elevate your [...]

Building Stronger Client Relationships

feat. Stacy Gentry | Blue Heron Consulting In today’s world, where strong connections are vital, building meaningful relationships with your clients is essential for long-term success. This webinar focuses on helping you create authentic connections that go beyond routine transactions. We delve into the pivotal relationship between the client experience and the long-term loyalty it [...]

How to Make a Difference Without Being the Boss

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting When you think of a leader, who comes to mind? A hospital director? A manager? Someone with a string of letters after their name? Sure, that’s one kind of leader. But in veterinary medicine, leadership doesn’t require a job title. In fact, some [...]

Navigating Difficult Client and Colleague Interactions

feat. Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting Every veterinary professional has had a day derailed by a tough client interaction or tension among colleagues. Whether it’s an aggressive remark, a misunderstanding, or a miscommunication rooted in stress, these moments can be draining. But with the right mindset, tools, and techniques, [...]

From Dream to Reality

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Do you remember when you first wanted to be a veterinary professional? Most of you do, and that goal became a calling that carried you through school and to where you are today. Once out in the [...]

Scheduling Appointments to Make the Day Flow Smoothly

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. I recently spent a few days onsite with the new owner of a small animal practice. We had also met the previous evening and over dinner discussed her primary concerns. She said the practice was extremely busy—a good [...]

Calculate Your ROI Before You Buy

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. During my recent presentation on veterinary medicine compensation models, a Michigan State University student asked why 25% of production is used as a rule of thumb for compensation and benefits. “Why not a higher percentage?” he asked. I [...]

Walk, Don’t Run, for the Exit

by Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. As a consultant, I get nervous butterflies each time I prepare to review a veterinary hospital’s valuation with a friend or client. The video calls summarize the individual’s ability as a practice owner to build a legacy [...]

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