By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. In case you missed my previous article, “Uneasy Street,” I examined the difference between flying by the seat of our pants as practice owners versus leveraging financial statements and key performance indicators (KPIs) to make educated, intentional [...]

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Daggers were shooting out of the eyes of the four veterinary hospital partners. You could have cut the tension with a butter knife. I was there as an impartial facilitator after the partners discovered through a professional [...]