featuring Sydni Southwick | Blue Heron Consulting In this webinar from Blue Heron Consulting and PayJunction, Sydney Southwick and Jim Sperry team up to explore how empowering your veterinary staff can drive real results across your practice. From improving efficiency and decision-making to boosting morale and client satisfaction, they cover practical ways to elevate your [...]
featuring Stacy Gentry | Blue Heron Consulting In today’s world, where strong connections are vital, building meaningful relationships with your clients is essential for long-term success. This webinar focuses on helping you create authentic connections that go beyond routine transactions. We delve into the pivotal relationship between the client experience and the long-term loyalty it [...]
featuring Dustin Pulliam, DVM, MBA | Blue Heron Consulting Financial statements tell the story of your practice’s health, yet many veterinary professionals find them confusing or overwhelming. In the recent Intro to Veterinary Financial Statements webinar, Dr. Dustin Pulliam, DVM, MBA, breaks down the essentials, helping practice owners use their numbers as tools for growth. [...]
featuring Sarah McFadden-Palmer, DVM, MBA, CVA, MS | Blue Heron Consulting In this webinar, Dr. Sarah McFadden-Palmer breaks down the fundamentals of veterinary finance—from understanding your profit and loss statement and balance sheet to organizing your chart of accounts and identifying key performance benchmarks. Whether you're a practice owner, manager, or aspiring entrepreneur, this session [...]
featuring Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting When you think of a leader, who comes to mind? A hospital director? A manager? Someone with a string of letters after their name? Sure, that’s one kind of leader. But in veterinary medicine, leadership doesn’t require a job title. In fact, some [...]
featuring Stith Keiser and Kate Crumley, DVM, MS | Blue Heron Consulting Every veterinary professional has had a day derailed by a tough client interaction or tension among colleagues. Whether it’s an aggressive remark, a misunderstanding, or a miscommunication rooted in stress, these moments can be draining. But with the right mindset, tools, and techniques, [...]
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