My Why: I believe enthusiastic, empowered individuals build exceptional veterinary teams. My mission is to equip professionals with the tools and knowledge to excel, fostering collaborative cultures where veterinary careers flourish and patient care soars.
Champion Areas: Practice management, leadership, team development, culture, non-DVM ownership, process optimization, and RACE-approved speaking
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Kelli Kerwin’s early experience in medicine and management originated in human healthcare, at the world renown Cleveland Clinic Foundation. She began her career in veterinary medicine in 1998 when she joined Animal Hospital Inc., a small privately-owned practice in Ohio. The practice grew quickly and, in 2004, she managed the remodel and expansion of their state-of-the-art 14,500 sq. ft. facility. In 2005, Kelli earned her Certified Veterinary Practice Manager (CVPM) distinction and continued to later receive a certificate in Veterinary Practice Management from Purdue University in 2009.
In 2016, Kelli’s practice hired Blue Heron Consulting for a fresh perspective on their practice. They worked with the Blue Heron Consulting team for over three years, achieving unimaginable success and adding a second location. With this expansion, Kelli became the CEO of Animal Hospital Inc. and realized her dream of becoming a practice owner. In 2019, with skillful leadership in place, Kelli embraced her desire to help more industry professionals and joined the Blue Heron Consulting team. She is a former Board President of Lake Humane Society and a current member of the Veterinary Hospital Managers Association, American Animal Hospital Association, and The Society of Human Resource Managers, as well as Fear Free Certified.
Kelli and their family recently moved to Kentucky. Together, they enjoy being in the outdoors and working on their classic cars and trucks. They remain passionate fans of the Cleveland Browns and THE Ohio State Buckeyes.
