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Calculate Your ROI Before You Buy

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Clinician's Brief. During my recent presentation on veterinary medicine compensation models, a Michigan State University student asked why 25% of production is used as a rule of thumb for compensation and benefits. “Why not a higher percentage?” he asked. I [...]

Walk, Don’t Run, for the Exit

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. As a consultant, I get nervous butterflies each time I prepare to review a veterinary hospital’s valuation with a friend or client. The video calls summarize the individual’s ability as a practice owner to build a legacy [...]

Making Dreams Come True

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I will never forget my first staff meeting as the new owner of a rural mixed-animal, one-doctor practice. To this day, I can still feel my nervousness and excitement. I vividly recall walking into the hospital’s small [...]

How to Succeed in a Mixed Animal Practice

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. I’ve been fortunate to wear various hats in my career — hospital manager, veterinary association business manager, adjunct faculty member, consultant and small animal practice owner. The first one, which I’ve never removed, is the now-weathered, dusty, [...]

Follow the Money

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. It’s 3 in the morning, cold, dark and rainy. I’m 3 or 4 years old and sitting in the backseat of my dad’s truck as he heads out to deliver another calf or fix another prolapsed uterus. [...]

A Balancing Act

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. In case you missed my previous article, “Uneasy Street,” I examined the difference between flying by the seat of our pants as practice owners versus leveraging financial statements and key performance indicators (KPIs) to make educated, intentional [...]

Uneasy Street

By Stith Keiser | Blue Heron Consulting This article was written for and featured in Today's Veterinary Business. Daggers were shooting out of the eyes of the four veterinary hospital partners. You could have cut the tension with a butter knife. I was there as an impartial facilitator after the partners discovered through a professional [...]

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