This post originally appeared on Trupanion.com. The Business of Healing Pets, Trupanion’s new blog series written by Stith Keiser of Blue Heron Consulting, will take a deep dive into the business side of animal medicine. Look for a new installment each month featuring topics such as business best practices, effective leadership, strategic hiring, and more. Leadership: Where [...]
https://youtu.be/bFVW3QiEI8M Stith Keiser, BA, chief executive officer and director of client experience for Blue Heron Consulting, says no matter where your veterinary practice is located, all practices need three similar things: 1) staff, 2) patients and 3) clients. Whether your veterinary practice is located in a rural, metropolitan or suburban area, 90 percent of [...]
https://youtu.be/JmBVdpuPR6Y When buying a veterinary hospital, Stith Keiser, BA, chief executive officer and director of client experience for Blue Heron Consulting, says ask yourself these two things. Ask yourself why veterinary medicine, and why practice ownership? Keiser also stresses the importance of not being an island. You're never going to be the best at [...]
Stith Keiser will be part of a mentorship panel at AVMA Convention 2018, in Denver, Colorado July 13-17, titled: “To Be or Not To Be: The Power of Mentorship.” Wondering whether you should seek an internship or just go into general practice? Worried whether you’ll be quick and efficient enough to impress your new team? [...]
https://youtu.be/K3rRJG1JqQY Stith Keiser, BA, chief executive officer and director of client experience for Blue Heron Consulting, says there are two different paths that veterinary schools are on. Schools on one path have realized that the client is the student, schools on the other path have not. If we miss the interpersonal, communication, leadership skills, [...]
Utilize a new set of KPIs to measure your practice’s thoroughness and quality of medicine. Explore what these ratios are, how to calculate them and why they're important. A recording of the original presentation can be found on the VHMA’s website or by clicking here.
For many practice owners, the new year marks a time for self-reflection, resolutions and planning for the upcoming year. In this series of Podcasts, listeners learn tips for building a healthy practice as well as laying the foundation, now, for a successful exit strategy. Click on each topic below to help make 2o18 the best [...]
A busy practice is good for business, but scheduling and workflow must be organized to positively impact Veterinarians, team members, and client satisfation. Click here to read the full article by Stith Keiser, which was featured by Veterinary Team Brief.
Attending the VHA Fall Owner's Economic Summit? If so, look out for our workshop "Swimming with the Sharks", where participants will be provided real hospital financial statements and tasked with examining them to identify opportunities and strengths, suggest improvements and then make a presentation to the financial “sharks “to seek funding to purchase their practice. [...]
Join BHC’s Josh Vaisman at the AVMA Convention in July, as he leads an engaging interactive session unlocking the secrets of hospital profitability. Learn More.